Our Return Policy and Process
Quickly process your returns through our Returns Portal! While only US customers can purchase a return shipping label, the portal is available to everyone. If you’d like to exchange an item, simply return it, and we’ll provide a gift card for your next purchase.
All sales are final here. But if something’s not quite right, you can return items for store credit that will be processed on an e-gift card. Don’t wait around – returns are only good for 14 days after delivery. And that’s the rule, no exceptions.
If your package is marked as delivered but you haven’t received it, we recommend waiting 24-48 hours as carriers sometimes mark items as delivered prematurely. If it’s still missing, please file a claim with UPS or contact our support team for further assistance at help@glamaholiclifestyle.com
All sale or discounted items are final sale and are not eligible for return or exchange. Please review our Terms and Conditions carefully before purchasing.
Due to our customer privacy policy, we are unable to edit your shipping or email address once your order has been placed. If you need to cancel your order, please reach out to our customer service team within 24 hours of placing your order, and we will assist you with the cancellation process.
At this time, we do not offer expedited shipping. All orders are processed under our standard shipping time of 7-14 business days unless specified otherwise, which typically happens during holiday periods.
Curious about shipping costs? Just add your items in the cart and go to checkout for a quote.
We mainly ship with UPS. If you’ve got a USPS PO Box or Military address, we’ll use USPS to get your package there.
Terms and Condition of Purchase
By completing a purchase, I acknowledge and agree to the following terms and conditions:
- I have reviewed the Return and Shipping Policy page and confirm that I have ordered the correct color and quantity of items.
- I also verify that my shipping and email addresses are correct.
- I understand that Glam-Aholic Lifestyle is not responsible for any missed or rescheduled deliveries by UPS, and I will not receive a response to inquiries already addressed on the website.
- I am aware that Glam-Aholic Lifestyle offers a 90-day warranty on all bags and small leather goods, covering quality-related or manufacturing defects. For issues within this period, an exchange for a replacement will be honored; however, no refunds for servicing or repairs are offered.
- Any issues with a product outside of the 90-day warranty period will be my responsibility, and I understand the importance of opening packages upon receipt.
- Glam-Aholic Lifestyle is not liable for how I handle and treat my product.
- I acknowledge that all sale items are final and cannot be returned or exchanged.
Shipping Policy
- Please allow 7-14 business days from the order date for delivery.
- Express or expedited shipping services are not available for online orders.
- Tracking information will be sent via email to the address used to place the order once the order has been fulfilled and shipped.
- All orders are shipped via UPS unless they are addressed to a USPS PO Box or Military FPO/APO/DPO.
- I acknowledge that any order containing luggage or totaling $300.00 or more will automatically include delivery with signature confirmation.