Return & Shipping Policy
Please allow up to 48 business hours for your order to be processed. Please allow 5-7 business days to receive order. A signature is required for all Glam Tote orders to be delivered. If no one is available at the address, all packages will be returned to your local post office. You must provide valid proof of ID to obtain your package.
All orders are shipped with United States Postal Service (USPS), flat rate shipping, unless requested by you, the customer.
* All sales are NON-REFUNDABLE.
* Only exchanges and merchandise credit will be allowed.
* Return Authorization Number (RA#) is required for all items being returned.
* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.
* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).
* There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days.
* Items returned after 15 days upon delivery of merchandise will not be accepted.
* NO EXCEPTIONS.
* ALL SALE ITEMS ARE FINAL.
How to Return or Exchange:
1. Information required for Return/Exchange:
* Company Name
* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange
2. E-mail the above information to receive an RA# for your Return/Exchange.
3. Once RA# is acquired, ship the item(s) to Glam-Aholic Lifestyle.
4. Upon receiving your Return/Exchange item(s), you will be contacted via E-mail for final confirmation.
Glam-Aholic Lifestyle is the sole owner of the information collected on this site. We will not sell, share or rent your information to any other parties.